TrustRadius Insights
PrestaShop, an open-source e-commerce solution, has been widely used by web developers in Singapore for over 10 years to create …
Overview
What is PrestaShop?
PrestaShop is a free, open source e-commerce solution available under the Open Software License and officially launched in August 2007. The software is written in PHP and based on the Smarty template engine and is currently used by 165,000 shops…
Recent Reviews
Popular Features
- Product catalog & listings (5)9.797%
- Mobile storefront (5)9.797%
- Product management (5)7.777%
- SEO (12)6.969%
Pricing
PrestaShop
Free
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.prestashop.com/en/download
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Demo Prestashop 1.7
YouTube
Prestashop Flexi‐Product Search-Filter Module Demo | Ajax Instant Search Addon
YouTube
One click demo installation for Panda theme
YouTube
PrestaShop Homepage Slideshow Module Demo - Module bazaar.com
YouTube
Amazon Shop Integration Module Prestashop Demo
YouTube
How to create prestashop module - Introduction & demo ( 1/15 )
YouTube
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is PrestaShop?
PrestaShop Features
eCommerce Marketing Features
- Supported: SEO
Additional Features
- Supported: Built-in Security
- Supported: Multiple Payment Gateways
- Supported: Unlimited Store Translation
- Supported: Flexible Shipping Options
- Supported: Numerous Product Displays
- Supported: One-Page Checkouts
PrestaShop Screenshots
PrestaShop Video
Visit https://www.youtube.com/user/prestashop to watch PrestaShop video.
PrestaShop Integrations
PrestaShop Competitors
PrestaShop Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | All |
| Supported Languages | All |
Frequently Asked Questions
PrestaShop is a free, open source e-commerce solution available under the Open Software License and officially launched in August 2007. The software is written in PHP and based on the Smarty template engine and is currently used by 165,000 shops worldwide. The PrestaShop group was founded in Paris, with a second Headquarters opened in Miami in 2011. PrestaShop is translated into 63 languages, with English, French, Portuguese, German, Spanish, Italian, Dutch, Polish and Russian having full support in all release versions. Technical support is provided via support plans or free support on the official forum from PrestaShop Community. PrestaShop complements built in features with an Add-on store where many modules and themes can be found to customize the store appearance. There are a also a number of volunteers who support and contribute their own Add-ons to PrestaShop.
Reviewers rate Shipping highest, with a score of 10.
The most common users of PrestaShop are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(41)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
PrestaShop, an open-source e-commerce solution, has been widely used by web developers in Singapore for over 10 years to create professional eStores. One notable use case involved a real estate company that implemented PrestaShop on their website, enabling clients to add properties to their cart and make payments using electronic methods. This integration allowed the company to achieve numerous sales and streamlined negotiations by allowing clients to quickly pay for a portion of the property digitally. However, the company eventually switched to a simpler system that focused on direct inquiries for available properties.
Another use case involved a consultancy group that recommended PrestaShop for its flexibility and open-source nature, especially when compared to BigCommerce. This solution was chosen as the e-commerce platform for a primary website along with several supplementary ones. Similarly, a company decided to migrate from an outdated Magento installation to PrestaShop due to its ability to meet their needs. Although they faced some challenges related to system complexity and slow performance during the transition, they were able to overcome these obstacles.
Currently, PrestaShop is being utilized by various businesses and organizations for different purposes. For example, it is being used to run an e-commerce website where daily sales are made and products are directly delivered to customers. Additionally, several companies make use of PrestaShop's back office for managing professional customer purchases across different departments. Moreover, small local businesses rely on PrestaShop to adjust and modify bookings. Users have found PrestaShop to be convenient and user-friendly, catering both to hardcore developers and newcomers in the industry.
In another instance, an organization successfully launched an online storefront and sold handmade goods using PrestaShop, taking advantage of its comprehensive functionality. Furthermore, numerous small companies with low-budget requirements have benefitted from PrestaShop's extensive feature set for their e-commerce projects. Lastly, six different websites utilize PrestaShop as the sole e-commerce platform for selling laser-engraved products to both the general public and internal clients.
Overall, PrestaShop has proven to be a powerful e-commerce solution that caters to a wide range of users, from developers seeking customization capabilities to small businesses looking for budget-friendly options.
PayPal Integration: Many users have found the integration of the PayPal button modality with PrestaShop to be extremely helpful. It allows them to complete payments quickly and digitally in just a few seconds, streamlining the transaction process.
Instant Catalog Updates: Reviewers greatly appreciate the ease of performing inventory reviews and modifying the PrestaShop catalog. They can make changes to the catalog and product conditions, which are instantly reflected on their website without any delay.
Digital Invoices: The creation of digital invoices for each client who made an advance payment is highly valued by users. This valuable feature makes it easier to complete property negotiations as customers can easily identify the specific property that was paid for.
Lack of Support: Some users have expressed frustration with the lack of support from PrestaShop. They have mentioned that there is no type of support available to help users learn how to use the service, and when they reached out for help, their requests were never responded to.
Expensive Templates: Several reviewers have found the templates for customizing their store on PrestaShop to be too expensive. While they acknowledge that the templates are attractive, the high prices forced them to settle for a simple design on their website.
Limited Documentation: Many users feel that PrestaShop has very little online documentation compared to other e-commerce platforms. This lack of documentation makes it difficult for them to find answers to their questions and troubleshoot issues effectively.
Users frequently recommend the following approaches for using PrestaShop:
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Use the self-hosted version of PrestaShop, especially for individuals with limited technical knowledge.
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Consider utilizing 3rd party modules to enhance the functionality of PrestaShop. It is advised to shop around for these modules to find the best fit for specific business needs.
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Ensure there is readily available technical support and invest in a 3rd party backup module for rolling back to previous versions if needed.
In addition, users suggest trying the demo shop before committing to ensure it offers all the necessary features. Small businesses and medium-sized e-commerce startups are especially recommended to consider PrestaShop as an affordable solution that caters to their needs. Additionally, having a good server, implementing cache techniques, and utilizing a Content Data Network (CDN) are suggested for improved response times.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
July 05, 2021
Great e-commerce open-source software
We are currently using it to run our e-commerce website. Our daily sales are all used via website, which we've designed through PrestaShop. It's being used across our whole organization. We currently don't have a warehouse or physical shop, so all our items are being sold online and delivered to our customers directly. Currently PrestaShop is working exactly as we want it to. There were a few limitations using PrestaShop 1.6, but with the current update to 1.7, we haven't had really any business issues making use of PrestaShop.
- Quite easy to use compared to other open-source e-commerce software.
- Has lots of free plugins to help you set up a great basic shop.
- You can easily create your own unique site.
- Lots of payment option plugins and you can use them to sell globally.
- Not a lot of free templates.
- Images can sometimes be too compressed and lose their full quality, so better settings for that could be introduced.
- Being able to change the look of your automatic emails via default settings can also be introduced.
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70%
7.0
N/A
N/A
- PrestaShop is a free open-source e-commerce builder, so that is a positive.
- Lots of free plugins, which is also good.
- Has lots of SEO tools that are also free to implement.
I've tried other open-source software like PrestaShop, but the others were either more complex, didn't have the right plugins for me to use in my country, or didn't have my preferred look in terms of how I wanted my business to be represented as an e-commerce site. PrestaShop was easy to use and quick to learn. I could input products very easily and it operated close to what I wanted.
June 07, 2021
PrestaShop Review
PrestaShop started being used in our company because I decided to buy it and thus allow our clients to buy properties more quickly without having to carry out a long interaction process with us. When we founded our real estate company, I bought and implemented PrestaShop on our website so that our clients could add the property they liked the most to their cart, and pay for a part of the property with common electronic payment methods, such as PayPal or credit card . PrestaShop brought us excellent benefits during the first months, it was a platform that helped us make many sales, it made it possible for our clients to be able to choose their property more easily, adding it to the cart and clicking the "buy" button, in addition, our clients they could quickly pay for a portion of the property with digital methods, which progressively spurred negotiations. It brought very good benefits during the time he was in our company, however, we stopped using PrestaShop because we wanted to implement a much simpler system on our website that would allow customers to make direct inquiries with us about the available properties. Currently, our clients can access our website and make inquiries by mail or mobile phone, using the code of each property, this allows clients to know what they are buying and to learn more about the property before making any payment.
- The PayPal button modality was integrated with the PrestaShop system, which helped our clients to complete payments digitally in just a few seconds, this integrated button allowed to streamline many transactions.
- Performing inventory reviews and modifying the PrestaShop catalog was one of the things that I liked the most, I could make changes to the catalog, make changes to the conditions of the products in the catalog and all those changes were reflected on my website in a instant, no need to wait some time.
- The PrestaShop system created a digital invoice for each client who made the advance payment of a property, which made it even easier to complete the property negotiation. Customers came to our company with the digital invoice for the advance payment and it was easy to identify the property that was paid, thanks to the digital invoice.
- There is no type of support to help users learn to use the PrestaShop service. When I implemented this service in my company, it was with the help of our web developers, and on the occasions that I needed help from PrestaShop support, they never responded to my requests.
- Most of the templates for customizing my store were too expensive. Although they were simple but attractive templates, the prices were very high, which forced me to have a simple design in my catalog integrated into my website.
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90%
9.0
N/A
N/A
- It slowed down our Hosting service. Our website took a long time to fully load on our clients' devices due to the high consumption of the integration with the PrestaShop service.
- It provided us with a fast billing service, where our clients obtained invoices in PDF mode for the electronic payments they made for the properties. These digital invoices helped us to recognize the property they wanted faster and streamlined the negotiation process.
- The templates that had an optimized design, were too expensive, this caused that our catalog design was very simple and did not capture the interest of customers.
February 19, 2021
Only OK if used in a managed installation
Score 2 out of 10
Vetted Review
Verified User
Last year we started the process to move from an outdated Magento installation to a new e-commerce platform. After reviewing several systems, we found PrestaShop met our needs best and started the migration process. During the configuration process we noticed that the system can get very complex and especially the slow performance caused us a lot of headaches. In due time we had to upgrade our server resources to a least be able to work with the system without running into Ajax issues. Another very annoying problem are random white screens, especially in the admin area.
- Very flexible product configuration
- Clear and well structured workflow with customer management and emails
- Very slow. Google complains about loading times, means the ranking will be bad!
- Very unstable--loading a module can crash the back office. Hard to restore--even a full restore sometimes won't work.
- Needs mostly additional modules, which are not free
- Display module positions are template dependent. Once a template is changed, Prestashop does not remember the old settings. For updates it's recommended to change to the default template--this means all customization done on our template is gone.
- Weak reporting
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30%
3.0
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- Due to the lack of performance, SEO was never good
- ROI currently negative due to high amount of time spent to keep it running
- We now have to decide on another system, as we can't run Prestashop in the future--double the effort and cost!
Magento (open source): very technical and complicated to install and configure
OpenCart: Easy to install, very fast, lacks in functionality--needs extra modules
WooCommerce: OK, but runs on top of WordPress, product configurations very simple - missing out on complex product variants
1
Managing back end of the e-commerce platform.
1
Must have solid web server experience, with PHP, MySQL, and backup/restore procedures.
- Online shopping platform
Yes
Magento V 1.5x, which was EOL.
- Price
- Product Features
- Product Usability
OpenSource with a good user base. Must have required options for product complexity and shipping.
System stability and performance will be the new lead factors. If some functions are not there, we will have to work around. But if the system itself is not stable, it does not help.
February 25, 2020
A very easy tool to make an e-commerce website in no time
PrestaShop gave us the possibility to have very quickly an eCommerce website to reach our customers and to facilitate to them the process of ordering and payment.
- Manage orders.
- Manage customers.
- Improve abandoned cart management.
- Improve connections to CRM like Salesforce.
54.44444444444444%
5.4
65%
6.5
60%
6.0
63.33333333333333%
6.3
50%
5.0
- Get the work done.
- Not very SEO friendly.
Good value for the money.